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Step
One
The LoanChecker is the
first step in determining how your mortgage or loan stacks up and
whether there are grounds for a claim.
To access the LoanChecker all you
need do is enter the requested details in the online form, or call us
and we’ll send you a form or help you through the process. All our
dealings with you will be conducted in the strictest confidence.
If there appears to be nothing wrong with your mortgage or loan
account, the whole process stops here and will cost you nothing but your
time.
If the LoanChecker
does detect a potential error, we will advise on the next steps. You
then decide whether you want to proceed further.
Step
Two
If there are grounds to believe that there are errors with your
loan or mortgage, a LoanCheck
personal advisor will recommend that you establish a LoanChecker
audit account. To proceed with this, we need you to complete a simple
form authorising us to act on your behalf.
Establishing an audit account will incur a small fee with £10 of this
fee being paid to your lender to secure the exact details
of your mortgage or loan account. No
further Fees will be charged.
A LoanCheck
personal advisor will guide you through what is really a simple process.
Step
Three
If the LoanChecker indicates
you have grounds for a legal case, LoanCheck
will recommend you to its legal partners - reputable solicitors who
specialise in these claims. If
the solicitor agrees to take on your case, it is highly likely that your
case will be successful. Your case will be processed on a “No Win, No
Fee” basis under the “Access to Justice” law (April 2000), once
you authorise us to go ahead.
The solicitor then makes a claim to the lender. If the claim is
successful, you will receive all the monies owed to you by the lender.
If your owed £5000 then you receive
£5000.
D2FS
are the providers of the LOANCHECK service for the Home Counties. |